FAQ – OVERVIEW

Sound Library Guarantee: 

  • Purchase risk-free! If you're unhappy with my field recordings in any way, I'll give you store credit equal to the cost of the sound library. Read the full details in Section 4 of my Terms and Conditions

How can I use your sounds? 

  • Please read the full sound library End-User License Agreement. Written in plain English, without tons of legalese, it clearly details how you can use my sounds!

What's the difference between Quiet Nature, Active Nature, Miniature, Animals & Creatures, and Sound Design sound libraries? 

  • Quiet Nature = sparse fauna (wildlife), flora (usually wind), and water
  • Active Nature = active fauna (wildlife), flora (usually wind), and water
  • Miniature = a mini-nature collection of both quiet and active nature sounds
  • Animals & Creatures = animal focused libraries
  • Sound Design = unique sound material for your sound design needs

FIELD RECORDING VALUES

2% for the Environment

  • Two percent of the price of each library is donated to an environmental cause, as an “artist royalty” for the planet!
  • The following causes are supported through each purchase: 
    1. Offsetters – Carbon Offset Credits
    2. Quiet Parks – Natural Soundscape Preservation
    3. EcoSono – Environmental Art

Carbon Neutral Travel

  • Credits are purchased through Offsetters, Canada's leading carbon management solutions provider. Read more about their policies and programs – here
  • Northern Rockies Trip – Carbon credits were purchased to offset the 0.71 tons of carbon created by driving 5,000 miles. 
  • Pacific Northwest Trip – Carbon credits were purchased to offset the 0.85 tons of carbon created by driving 6,000 miles.

My Field Recording Mastering Rules:

I believe in preserving nature sounds so I work tirelessly to discover locations where true natural soundscapes can still be heard. Since I work to preserve endangered natural soundscapes, I want the listener to hear the sounds as if they were present themselves.

Natural Soundscape = A pristine soundscape devoid of all human-generated sound. This term is used by both myself, Andy Martin, and others.

  • Rule 1: Field recordings including any human-generated sounds (i.e. planes, cars, and distant generators) must be thrown out. These sounds cannot be removed in Izotope's RX.
  • Rule 2: Excision of human-generated sounds from long recordings and subsequent crossfading is not allowed. If a section is removed, then the sounds must be edited as two shorter clips.
  • Rule 3: Sounds made by the field recordist can be removed such as handling noise, stomach gurgles, clothing sounds, etc. Also, sounds made by minor gear malfunctions may be removed.
  • Rule 4: De-plosive, Spectral Repair, and Dynamic EQ (with a low shelf filter) can be used to reduce low wind energy.
  • Rule 5: Limited use of high and low shelf filters is acceptable to reduce noise floor hiss, but never when sounds are present in those frequencies.
  • Rule 6: Noise reduction is never allowed.
  • Rule 7: Mark recordings as “natural soundscapes”, or list what was removed in the Soundminer “notes” metadata field.

These rules are my humble opinions and are not meant to be universal to all field recordists. I am just striving for clarity in how I master my field recordings.

Libraries Where I Broke the Rules: 

I follow my rules as much as possible, but occasionally I break them. If a human-generated sound was removed from a clip, it is marked in the Soundminer "notes" metadata field. For example, I might break my rules when I can easily remove a distant generator from an otherwise amazing clip of a Roosevelt Elk bugling. That said, if a recording has had a human-generated sound removed, I think it is imperative not to portray it as natural soundscape. For example, the chart below shows how I notate each change in the metadata:

  • SD06 Wind Harp ($59) - birds were removed from 8 of 41 tracks in RX.
  • AMB17 High Desert Ambiences 4: Coyotes ($39) - distant generator hums were removed from all tracks. These generators were from fire fighters and are not normally present in the area. Also, ranch dog barks were removed from some coyote choruses. 
  • AMB15 Pacific Northwest: Active Nature ($59) - RV generator hums were removed from 11 of 58 tracks in RX.
  • AMB13 Pacific Northwest: Miniature ($29) - RV generator hums, distant car door slams, or camera shutters were removed from 5 of the 19 tracks in RX.
  • AMB10 Northern Rockies: Common Loons ($39) - Extremely distant 60 Hz generator hum was removed from 9 of the 26 audio clips using RX's De-hum module.
  • AMB04 High Desert Thunderstorms ($99) - Birds were removed in RX to isolate the sounds of thunder. 

    Libraries Where I Followed the Rules: 

    GENERAL INFO

      When Can I Use my Discount Code?

      • Discount codes are only valid for full price items
      • Discount codes cannot be combined. 

      Response Times: 

      • I check my work email twice per day. Usually once in the early afternoon and once in the evening Eastern Standard Time (I'm based in Philadelphia). So, you can expect responses to most things within 24 hours.
      • If I'm out field recording, response times can be as long as 3-5 days. However, if I am "out of the office" I set up an email autoresponder to let you know! 
      • If you have an issue with a purchase from my website while I'm out field recording (and my response time is too slow). Please purchase that same library on A Sound Effect and I'll refund your order from www.thomasrexbeverly.com when I get back to a computer!

      My downloads speeds are slow!

      • Free Sounds – Free Sounds Collections 1 & 2 are distributed with Dropbox. *Note Dropbox download speeds may be slower outside the United States. 
      • Paid Orders – Paid orders use Amazon's worldwide cloud infrastructure to distribute the digital files. I pay Amazon a premium to make sure your download speeds are lightning fast anywhere in the world. Please contact me if you are experiencing slow download speeds and I will work to remedy the problem ASAP. 

      Why are there hidden Mac OSX files in my downloads? 

      • If you are a Windows user you may see files ".DS_Store" or "__MACOSX" files in your downloaded .zips. These files are hidden on Macs, but show up on Windows computers. 
      • Windows users, please delete the ".DS_Store" and "__MACOSX" files after download. 

      How do I download my files? 

      • Click the "Download Links - Valid for 3 days" button in your order confirmation email. This link will redirect to your checkout page. 
      • On your checkout page, follow the "Click here to download your digital goods" link to access your SendOwl download links.
      • Click each SendOwl download button, one by one. Each link will download a large ZIP file (4GB or less) containing the sound effects. 
      • Do this from a PC or laptop, and avoid using download manager software.
      • Once downloaded, double-click the ZIP file. It will unpack with all sound effects inside. Download links are valid for 3 days from the time of purchase and for 3 download attempts.

      My download is corrupted or files seem to be missing! 

      • If the zip file is corrupted please re-download the file and if necessary contact me to reset your download attempts.
      • Download the File List/CSV from the product page and check to see that all audio files were delivered. If you notice an error, please contact me immediately. 
      • Run a MD5 of SHA256 checksum for the corrupted file and then compare the file you downloaded with the full list of checksums for all zip files in my catalog – Checksum Master List. If the checksums do not match, please re-download the zip file. 

        I lost all my files! Can I get new download links? 

        • Of course, you can get new download links! I provide this replacement option free of charge. Just contact me - here - and I'll send you further instructions on how you can replace your lost sound libraries. 

        Where do I put in my VAT ID?

        • EU Businesses are VAT Exempt - Set up your customer account - here - to purchase tax free!

        I just paid and forgot to put in my VAT ID? What do I do? 

        • Contact me - here. I'll refund the value added tax you paid and send you an updated PDF invoice!